Privacy Policy

Effective Date:

Rig Runners LLC (“Rig Runner,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://rigrunnerinc.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, request transportation services, apply for employment, or otherwise interact with us online.

1. Information We Collect

Depending on how you interact with our Website, we may collect the following information.

Information You Provide

You may voluntarily provide:

Name
Company name
Email address
Telephone number
Mailing address
Shipping or project information
Driver application information
Employment history
Commercial driver’s license (CDL) information
Resume or supporting documents
Any information submitted through our contact forms or quote request forms

Providing this information is voluntary, but certain services may not be available without it.

Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of visit
Referring website
Time spent on pages
Website usage statistics

This information helps us improve website performance, security, and user experience.

2. Cookies and Tracking Technologies

Our Website may use:

Cookies
Session cookies
Analytics cookies
Security cookies

Cookies help us:

Improve Website performance
Remember preferences
Analyze visitor traffic
Maintain website security

You may disable cookies through your browser settings, although certain Website functions may not operate properly.

3. How We Use Your Information

We may use your information to:

Respond to inquiries
Provide transportation and logistics services
Prepare quotes
Process employment applications
Communicate with customers
Improve our Website
Analyze Website usage
Maintain security
Prevent fraud
Meet legal and regulatory obligations
Comply with Department of Transportation requirements where applicable

4. Legal Basis for Processing

Where applicable, we process personal information because:

You requested information or services.
Processing is necessary to perform a contract.
We have legitimate business interests.
We must comply with legal obligations.
You have provided consent where required.

5. How We Share Information

We do not sell your personal information.

We may share information with:

Service providers
Technology vendors
Website hosting providers
Marketing service providers
Payment processors (if applicable)
Government agencies when required by law
Law enforcement when legally obligated

All third parties are expected to maintain appropriate safeguards for your information.

6. Driver Applicants

Individuals applying for employment or owner-operator opportunities may provide additional information, including:

Employment history
Driver qualifications
CDL information
Safety records
Background information
References
Certifications

This information is used solely for recruiting, employment evaluation, onboarding, and compliance with applicable transportation regulations.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage can be guaranteed to be 100% secure.

8. Data Retention

We retain information only for as long as reasonably necessary to:

Provide services
Complete business transactions
Maintain employment records
Comply with legal obligations
Resolve disputes
Enforce agreements

9. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage users to review each third party’s privacy policy.

10. Children’s Privacy

Our Website is intended for adults and business users.

We do not knowingly collect personal information from children under the age of 13.

If we learn that personal information from a child has been collected, we will delete it promptly.

11. Your Privacy Rights

Depending on your state of residence, you may have rights to:

Know what personal information we collect
Request access to your personal information
Correct inaccurate information
Request deletion of personal information
Obtain a copy of your information where applicable
Opt out of certain processing activities
Appeal certain privacy decisions where required by law

To exercise your privacy rights, contact us using the information below.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

Right to Know
Right to Delete
Right to Correct
Right to Limit the Use of Sensitive Personal Information (where applicable)
Right to Non-Discrimination

Rig Runner does not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

13. “Do Not Track” Signals

Some browsers transmit “Do Not Track” signals.

Because there is currently no universally accepted standard for responding to these signals, our Website does not currently respond differently when such signals are received.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the revised policy on this Website.

The Effective Date at the top of this page will be updated accordingly.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Rig Runners LLC

24955 Interstate 45, Suite 300

The Woodlands, Texas 77380

Phone: (832) 871-4900

Website: www.rigrunnerinc.com